You can report your affected devices during the warranty period directly to the manufacturer, KACO new energy, who will decide the best course of action for your individual concern.
Especially for larger inverters it is not realistic to repair devices in our test center.
Nevertheless speed is needed right here.
Due to our extensive spare parts stock which contains original spare parts and the coverage from the south of Germany to the north, we can react quickly and repair the devices within the warranty period for our clients, KACO new energy.
In case of problem please contact KACO new energy.